Free delivery is available across Trinidad and Tobago on all orders . This is subject to change at any time without prior notice. See table
Table of Delivery Options
|Purchase Option||Delivery Timelines||Shipping & Delivery Fee|
|In-Store Pick Up||
Order by 4pm for pick up instore the same day.
|Same Day Delivery||
Order In-Store by 1pm for optional delivery in Trinidad. Offered on orders over $500
|Same Day Delivery||Order In-Store optional delivery across Trinidad on orders less than $500||FREE|
|Next Day Delivery ^||Online purchase delivery on IN STOCK products option available for Tobago.||FREE|
|Express Delivery||Online purchase delivery option on IN STOCK products across Trinidad ONLY within 2 business days on orders over $100. For Express Delivery to Tobago, please see above.
|Priority Delivery †||Products sourced overseas are delivered within 5 - 7 business days across Trinidad. Tobago will take slightly longer.
International Shipping †
|International orders are usually delivered within 5 - 20 business days based on shipping option.
|Standard Bulky Delivery||Televisions, Furniture, Beds and Large Appliances items are delivered at the package weight. A Representative will be in contact to organise a suitable delivery time.||The delivery fee is calculated by the size and weight of the items, plus the delivery location. Please contact us for info.|
† International delivery costs are calculated against the actual cost of the item exclusive of taxes, duties and tariffs. Orders may use air or sea freight and will be dependent upon third party services and customs duty. Delivery costs may vary. Kindly contact the Customer Service Desk for an immediate response on actual costs.
In-Store Pick Up
Shop online and pick up your purchase from our MasterSource Fulfillment Outlet. Simply order before 4pm and your order will be ready In-Store for collection the same day.
Please check the individual product page to determine if an item is eligible for In-Store pick up
Orders will be available for pickup from the Customer Service Desk in store. Please see your confirmation email for details.
When collecting your online order from your nominated store please ensure that you bring the following:
- Valid photo ID
- Your MasterSource invoice number
- Your Paypal order number
If you are sending someone else to pick up your order they need to bring:
- Their own valid photo ID
- The MasterSource invoice number
- The Paypal order number
If you have nominated someone other than yourself to pick up the order we may require contact with you prior to releasing your order.
If you need to change your nominated person for collection, please contact the Customer Service Desk to arrange for this change to be made prior to collection.
In-Store Pick Up orders will be kept for 30 days from the day you’ve placed your order. After 30 days your order will be cancelled.
For more queries please contact the Customer Service Desk
Delivery of Product Sourcing Items
For deliveries of product sourcing orders, Standard Delivery is our most economical delivery option. Your parcel should reach you within 5-8 business days. Deliveries time are subject to change.
Faster delivery times are available. Please contact the Customer Servce Desk for alternate options.
For queries regarding the delivery times and additional options for a specific address please contact the Customer Service Desk